9:00 am – 11:30 am ET

Optimizing Learning and Performance Management: Beyond the Standard Blend

Presented by:
BRYAN CHAPMAN, Chief Learning Strategist, Chapman Alliance

The term “blended learning” is somewhat overused and worn out but the concept remains the key to optimizing your learning strategy and alignment in your LMS. For many, “blended learning” simply means mixing delivery formats such as instructor led training (ILT) and e-learning courseware; but it can be so much more than that. Done well, blended learning can align major initiatives such as bringing together learning and work performance, balancing the use of informal learning techniques without creating new content silos, and leveraging content management to compress learning delivery. During this session, we will explore award-winning best practices from leading organizations to illustrate the impact of blended learning and provide tips and techniques for how to move beyond the traditional blend. We’ll also discuss how to share your performance management charter between Human Resources and Training in such areas as employee appraisals, succession planning, compensation management, talent acquisition, and workforce planning. You will learn to better:

• Leverage your learning management system (LMS) for more than just launching and tracking e-learning or classroom registration.
• Create a blended learning strategy that incorporates on-the-job training as well as work performance.
• Understand when you should (and when you shouldn’t) add additional performance management functionality into your learning platform.

    11:30 am – 12:30 pm ET

Optimizing Learning Content Management

Presented by:
BRYAN CHAPMAN, Chief Learning Strategist, Chapman Alliance

What would you do if you had to develop and deliver personalized training to 900,000 employees, located in 34,000 different locations globally with a complex set of variables that changes training on a location-by-location basis? The key is learning content management. While e-learning has become mainstream in many organizations, most are still not fully leveraging the power of reusable learning content to meet their instructional needs. One reason is that most learning technologies are designed to create content for a specific learning purpose (i.e., e-learning). But, how can content be reused to support many learning purposes, embrace several modes of delivery, and, most importantly, support the right learning, at the right time — on demand? During this session, we’ll examine case studies of several organizations that employ single-source techniques to meet sophisticated learning and business requirements, while delivering effective on-demand content for use in customized support materials — all through a single production pass to assemble and organize reusable learning content. You will learn to:

• Extend reusable learning content beyond e-learning to additionally support instructor-led training (ILT), print-based learning, textbooks, job aides, and performance support.
• Develop learning that can be created in a single production pass, while supporting multiple modes of delivery on-demand.
• Precipitate the adoption of learning content management for companies large and small.

    12:30 pm – 1:30 pm ET

Lunch Break
Or Optional Sponsored Lunch Demos

12:30 p.m. -12:50 p.m. ET
Optional Sponsored Lunch Demo: Online Training Made Easy, Citrix

Join us for a special sneak peek of our newest product, purpose-built specifically for trainers - GoToTraining Beta. GoToTraining is the easy online training tool that allows you to deliver interactive online training sessions to anyone, anywhere, at any time. Training employees and customers can produce a significant strain on time and finances. But with GoToTraining Beta it’s easy for anyone to easily move their traditional classroom training online. Learn how you can:

• Easily promote your training sessions using a hosted online course catalog
• Organize and store reusable training materials
• Make training materials available for students to download before, during and after your training sessions
• Use online tools to keep trainees engaged and assess retention of information

     1:00 p.m. -1:20 p.m. ET

Optional Sponsored Lunch Demo: Implementing ERP Systems Across Global Communities, Kaplan IT Learning

Discover how training designers working with numerous SME’s in a collaborative environment created thousands of lessons in only 9 months. Learn how the training group for this large global manufacturer created engaging software simulation based training, delivered as online self-paced courses to improve application competency levels of thousands of worldwide employees for a large ERP system implementation. Review valuable tools to easily create documentation and training content customized in formats for a variety of learners within global regions.

Optimizing Rapid Development

Presented by:
BRYAN CHAPMAN, Chief Learning Strategist, Chapman Alliance
JOSEPH WILLIAMS, Instructional Developer, JetBlue Airlines
STEPHANIE GABRIELS, Instructional Developer, JetBlue Airlines
RJ JÁCQUEZ, Senior Product Evangelist, Adobe eLearning Solutions
SEEMA CHAUDHARY, President, Harbinger Knowledge Products Inc.
STEPHEN LORD, Product Consulting Manager with Kaplan IT Learning

What we don’t need in the industry is a faster way to create page-turning courseware — yet, in many cases, the phrase “rapid development” has become synonymous with cranking out content that resembles an online book. Does it have to be that way? The answer is an emphatic “no.” Forward-thinking organizations have figured out how to balance learning development — the key is using the right, best-of-breed tools for specific, desired learning outcomes. Learn how to design for optimal interactivity, leverage subject matter experts (SMEs) for crucial stages of development, create a rich fabric of learning activities (including games, simulations, etc.) that support your objectives, and bring all of the elements together as a unified learning event. We’ll explore a simple “Remember/Do” taxonomy to help streamline your curriculum analysis and help you infuse rapid development without sacrificing interactivity. You will learn to better:

• Use the right interactive tools for the right instructional needs.
• Mix interactive exercises and other modalities to create dynamic, engaging course content.
• Infuse rapid development without sacrificing interactivity.

    9:00 am – 12:00 pm ET

Optimizing Learning through Simulations and Games

Presented by:
BRYAN CHAPMAN, Chief Learning Strategist, Chapman Alliance
BJORN BILLHARDT, CEO, Enspire Learning;
DAVID METCALF, Researcher, University of Central, Florida, Institute for Simulation and Training
BARBARA SEALUND, Founder and CEO, Sealund eLearning

Can simulations and games be used for learning? Join us for an expert panel discussion of late-breaking news and cutting-edge research and design on gaming and simulations for learning. We’ll show examples and provide details on emerging projects — see what organizations are using simulations and games and linking them to other technologies for learning. Explore how these leading-edge interventions can be used in your organization and share your own experiences and best practices. Key questions and challenges include:

• Are games appropriate to learning?
• Is there a stigma against games for learning in a professional setting? If so, how do we mitigate this?
• What has worked?
• How do simulations affect work performance?
• Where are these techniques being used most effectively?

Lunch Break
Or Optional Sponsored Lunch Demos

12:00 p.m. -12:20 p.m. ET
Optional Sponsored Lunch Demo: Online Training Made Easy, Citrix

Join us for a special sneak peek of our newest product, purpose-built specifically for trainers - GoToTraining Beta. GoToTraining is the easy online training tool that allows you to deliver interactive online training sessions to anyone, anywhere, at any time. Training employees and customers can produce a significant strain on time and finances. But with GoToTraining Beta it’s easy for anyone to easily move their traditional classroom training online. Learn how you can:

• Easily promote your training sessions using a hosted online course catalog
• Organize and store reusable training materials
• Make training materials available for students to download before, during and after your training sessions
• Use online tools to keep trainees engaged and assess retention of information

     12:30 p.m. - 12:50 p.m. ET

Optional Sponsored Lunch Demo: Helping to Embrace Change Resulting from New Technology, Kaplan IT Learning

Learn how a mid-sized manufacturing company effectively and affordably trained employees on software applications with a focus on specific departmental job roles and application tasks. Discover the successful methodology that was implemented by a small group of instruction designers to train up to thousand users on brand new mission critical software that was implemented across company divisions.
In addition, you will discover:

• How to create blended learning program that ensures long-term user competency and a higher ROI on enterprise applications.
• Methods for reducing costs associated with classroom training environments.
  
• How reduce monthly employee calls to the support department for help on topics related to software applications.
  
• Solutions to seamlessly provide electronic user support and training delivered as on demand help within software applications.
  
• Enabling centralization of training programs.
  
• How to quickly produce process based documentation in various formats that supports users with different learning styles.

Optimizing Mobile Learning

Presented by:
DAVID METCALF, Researcher, University of Central, Florida, Institute for Simulation and Training

What are the real opportunities of mobile learning? We’ll examine trends in devices, services, and methodologies, and review sneak previews and current best applications that point to future advances in mobile learning. And, we’ll discuss issues facing the rollout of mobile solutions as part of a blended learning strategy.

Optimizing Informal Learning Using Web 2.0 and Social-Networking

Presented by:
BRYAN CHAPMAN, Chief Learning Strategist, Chapman Alliance
NANCY GREY, Director, Safety and Risk Management, Pfizer Inc.;
CHARLES BECKHAM, Chief Technologist & Senior Director, Sun Microsystems, Inc.

Innovative technologies are taking center stage in the Internet community; but how much impact will they have on the way that our learners acquire new skills? Wikis, blogs, podcasts, video casts, RSS feeds, Twitter, and Second Life are creeping into the everyday lexicon for many Internet users. As these new technologies are being added to the toolbox for corporate trainers, they must find new ways of engaging learners. Yet, we are only beginning to scratch the surface on how to harness the power of Web 2.0 tools. In this session, we’ll explore proactive strategies for increased collaboration and learner self empowerment, using a combination of real-world examples and futuristic models for leveraging new and innovative technologies, without compromising the integrity of your training initiatives.

You will learn to:

• Create informal learning structures without disrupting the process of learning informally.
• Leverage the power of user-generated learning content.
• Use Second Life, and other virtual worlds, for much more than just virtual meetings