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| Training magazine and Training
Magazine Events introduce a series of all-new online
certificate programs.
Available exclusively online, these certificate programs provide
professional know-how and in-depth content that fit around your
busy schedule. Scroll down for details on our online programs. |
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E-Learning Design Certificate
Ray Jimenez, PhD, Author, 3-Minute e-Learning
REGISTER NOW! Discover the step-by-step process of designing and developing effective e-learning programs that help your audience learn faster and at lower costs. This certificate program focuses on effective and economical design and development – rather than theories or software use.
Next start date: September 14, 2009
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Navigating Multiple Generations at Work
Marcia L. Jackson,
Owner and Principal Consultant, Training Resources.
REGISTER NOW! Have you ever found yourself looking at a co-worker and thinking "I just don’t get them!"? Have you considered that the disconnect may be caused by a generation gap? We know that when we understand another’s point of view, we are more successful in our relationships. This online, three-part certificate program explores the differences between the four generations in the workplace.
NEW start date: September 17, 2009
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Corporate Universities: The Comprehensive Guide to Managing, Evaluating, and Generating Value
Mark Allen, Ph.D. Author of The Corporate University Handbook and The Next Generation of Corporate Universities
Professor, Pepperdine University, Graziadio School of Business and Management
REGISTER NOW! This interactive certificate uses real world, practical examples to explore each phase of the instructional design process from analysis, design, development, and implementation to evaluation and shows you how to apply them in the context of your project. You’ll work together on a common case project as well as your own e-learning or instructor-led project throughout the program and learn just what you need to produce a highly effective end product.
NEW start date: September 23, 2009
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Designing Training for the Workforce of the Future
Diane Gayeski, Ph.D.
Professor of Strategic Communication, Interim Dean of Graduate and Professional Studies, Ithaca College
Author Learning Unplugged
REGISTER NOW! The workforce of the future will include Gen-Y employees who are often described as “entitled” and tied to technology, their grandparents who can’t afford to retire, increasing numbers of individuals with learning, physical, or psychological disabilities, Gen-Xers struggling to achieve some work-life balance, mobile workers who almost never set foot in the office, and global partners with different languages, cultures, and time zones. Yikes! How do we design and deliver training that meets all of their needs?
NEW start date: September 29, 2009
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Customer Relationship Management: 
Using Today’s Tools and Techniques to
Drive Customer Loyalty and Enhance Revenues
Barton Goldenberg President & Founder, ISM (CRM Strategic Advisors)
Author, CRM in Real Time: Empowering Customer Relationships
REGISTER NOW! During the past 25 years, Customer Relationship Management (CRM) has transformed how organizations deal with their customer. Whether in the area of sales, customer service, marketing or the new social media space, CRM provides tools and techniques to drive long-term customer loyalty and enhance revenues. In this online certificate program, you will hear from one of the CRM industry’s leading experts who will speak about the CRM success formula (people/process/technology), your new Digital customer, multi-channel customer strategy, tips for securing high user adoption, and the growing impact of social media on your customer relationships.
NEW start date: September 30, 2009
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Kirkpatrick Four Level Evaluation Certificate
Don Kirkpatrick
Author, Evaluating Training Programs: The Four Levels
Jim Kirkpatrick
Co-Author, Implementing the Four Levels
Wendy Kayser Kirkpatrick,
Co-author, Training On Trial
REGISTER NOW! Don Kirkpatrick's four levels for evaluating training programs have been around more than 50 years. His model is the standard for evaluation around the world and the major reason seems to be that it works. Now's your chance to learn from the masters themselves.
Next start date: October 5, 2009
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Leading Effective Live Online Events
Certificate
Jonathan Finkelstein, CSTP, Facilitator,
Author, Learning in Real Time
REGISTER NOW! In this four-part live online workshop -- taking place over a three week period -- participants learn and practice effective, practical and creative strategies and techniques for the live online environment. Concrete approaches for synchronous facilitation abound, as do ideas for the design of real-time activities that take learning and collaborating online to a whole new level. The workshop is led by industry pioneer Jonathan Finkelstein, author of the best-selling book Learning in Real Time (Jossey-Bass).
NEW start date: October 13, 2009
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Advanced E-Learning Design Certificate
Ray Jimenez, PhD, Author, 3-Minute e-Learning
REGISTER NOW! Learn to apply new research findings and best practices in developing e-learning programs that are flexible, reusable, rapid, and immersive.
Next start date: October 19, 2009
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Producing Great Audio and Video Podcasts
Certificate
Jonathan Finkelstein, CSTP, Facilitator,
Author, Learning in Real Time
REGISTER NOW! In this three-part live online workshop -- taking place over a two week period -- participants learn and practice the practical skills and techniques they need to produce high-quality, highly engaging audio and video podcasts. The workshop offers concrete approaches for bringing each of the elements of a great podcast together.
Next start date: November 3, 2009
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Creating E-Learning with Flash
Chris Florio,
Director, IDV Media/Passion Records;
Professor, Interactive Media, New England Institute of Art
Author, Actionscript 3.0 Classroom in a Book for Flash CS4 and Interactive Flash Video (Lynda.com)
REGISTER NOW! Learn to easily add the full range of Flash CS4 features to your e-learning program, including animation, graphics, images, sound, text, video, interactivity and learning components.
Next start date: November 5, 2009
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Designing and Managing Leadership Development
Lou Russell, President/CEO, Russell Martin & Associates; Author, Leadership Development
REGISTER NOW! Go to any bookstore—the largest business section is Leadership Training. In this certificate program, attendees will learn to customize, implement, deliver and evaluate leadership learning events for multiple audiences, how to ask questions to clarify the specific outcomes needed for the audience they are currently working with, how to determine what length the program should be, and how to tune the stated learning outcomes.
Next start date: November 12, 2009
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After completing your online certificate, you will receive a professionally
produced Certificate of Completion signed by your instructor and suitable
for framing.

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